Our coffee can be brewed in a regular drip machine, a French press, or by any method that you prefer!
Typically, 1 tablespoon of ground coffee per cup of water. Adjust to your taste.
The method of brewing you are using determines what grind size you should use.
-
- Espresso machine – Fine to very fine (like flour)
-
- Drip machine – Medium (like coarse sand)
-
- French press – Coarse (like sea salt)
-
- Aero Press or pour-over – Medium-fine (like table-salt)
Check out the Smart Grinder™ Pro by Breville for a top-quality grind, regardless of the brewing method.
Orders and Shipping
The easiest discount you can receive automatically, is through our subscription service where you receive 10% off your coffee order. Occasionally, we offer special promotions where you get free coffee with equipment purchases.
US Roast currently only ships to the 48 contiguous states.
We ship all orders received by 2 pm C.S.T. on the same day. If we receive your order after 2 pm, we will ship it the next day. If your order is received after 2 pm on Friday, we will ship it that Monday.
Every order you ever make will be recorded in your order history in the Customer Portal.
Login to Customer Portal
Login to Customer Portal
We guarantee 100% customer satisfaction, just call us at (833) 263-3330. You can also email us at orders@usroast.com(be sure to include your name, phone number, and order number).
Immediately after placing an order, a confirmation page will appear with your order number and you will receive a confirmation email. If there are any issues, please give us a call at (833) 263-3330, or email orders@usroast.com and we will get back to you ASAP!
As soon as we ship your order, you will receive an email with a tracking number attached.
It depends on your shipping method. Our $4.95 shipping fee covers ground shipping and could take anywhere from 1 to 5 days to be received, depending on your address and time of day we receive your order. After we ship your order, you will receive an email with a tracking number attached.
Absolutely! We use the highest level of security for payments available anywhere in the world- Level 1 PCI DSS on our site. Level 1 PCI DSS (Payment Card Industry Data Security Standard) is the gold standard for eCommerce platforms.
We are committed to protecting your privacy online. We will never share your information with anyone! Please refer to our privacy policy for further detail.
Subscriptions
Please don't go, but we understand if you need to cancel and we make it real simple. You may cancel your subscription at any time under the manage subscription tab in your customer portal, or just call us and we will do it for you!
-
- Cancel Anytime - No Hassles
-
- Skip Shipments Anytime
-
- You set the Schedule
-
- Add or Remove Items Easily
-
- Save 10% on Every Autoship Coffee Order
There’s no obligation, and you can change your selection at any time. Select your favorite and set it and forget it, or mix and match from month to month- you are in total control!
By subscribing, you will choose the quantity, and how often you would like your favorite coffee delivered to your doorstep, while receiving 10% off every order.
Yes! You can change your shipping frequency, swap products, update billing method, address, and anything that you want to do with your subscription, at any time through your customer portal. You will need to create an account with US Roast to make changes to your subscription. Creating an account is simple and will only require a name, email address, and password. Once you have created an account, you can start managing your subscription. Find the coffee you'd like to add under the shop tab and begin adding coffee to your subscription.
Yes! You can change your shipping frequency, swap products, update billing method, address, and anything that you want to do with your subscription, at any time through your customer portal. You will need to create an account with US Roast to make changes to your subscription. Creating an account is simple and will only require a name, email address, and password. Once you have created an account, you can start managing your subscription. Find the coffee you'd like to add under the shop tab and begin adding coffee to your subscription.
Your payment information will be saved after you have successfully signed up for the subscription. You will have the option to pre-pay your subscription or have your credit card charged at the same frequency your coffee is delivered. So, if you choose to receive coffee on a weekly basis, you can choose to pre-pay for as many weeks as you would like, or your credit card will be charged weekly.
Yes! You can change what kind of coffee you'd like, how much you'd like, and how often you'd like it at any time. Just sign into your account and click manage subscriptions under your account details.
You can skip orders whenever you would like by accessing the manage subscription tab under your account details. You will never be charged for the orders you choose to skip.
Please don't go, but we understand if you need to cancel and we make it real simple. You may cancel your subscription at any time under the manage subscription tab in your customer portal, or just call us and we will do it for you!